Writing on enterprise AI, SaaS, and technology adoption.
6 posts found
22 Jul 2026
The easiest moment to adopt AI is also the moment you decide how hard it will be to leave. OpenAI has launched a small business programme: training webinars, in-person academies, starter guides, and a set of partner-built skills covering the tools most owners already run on, including Shopify, Intui
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21 Jul 2026
AI crawlers are rewriting a deal the web has relied on for twenty years. Every request imposes a cost on the website receiving it: bandwidth, compute and capacity. Traditional search crawlers justified that cost by sending people back. The crawler read your pages, indexed them and helped someone fin
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14 Jul 2026
A German court has told Google something the AI industry has worked hard to avoid hearing: generated answers are not the same thing as search results. Traditional web search points users towards third-party speech. AI Overviews combine, rewrite and present information as a new answer in Google’s own
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16 Jun 2026
Your AI research tool may look and feel like an analyst. But it’s not. Often, it is a fast, articulate reader of pages anyone can edit, including the people who would quite like to sell you something. In tests on deep-research agents, thirteen words in the right Reddit-style comment were enough to g
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11 Jun 2026
ChatGPT lost it when I wanted to explain CPSC to an Italian friend. It started with correct translation and a sensible structure. Then, mid-sentence, it collapsed into multilingual noise: fragments of Russian, Hindi, Chinese, emoji, and strings that looked uncomfortably like internal system artefact
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08 Jun 2026
Most "AI adoption" right now is a Copilot licence and some prayers. It comes bundled with the M365 contract your company already has. An admin switches it on with a click, and hopefully someone on the team works out what to do with it. No strategy involved. This is not just a feeling. A new AWS-comm
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